Connecting to your Windows RDP for the first time

Your credentials

Within about four minutes of payment confirmation we email you the server IP, username (Administrator unless you asked otherwise) and password. The same details are always available in the client area under Services → your server → Access details. If the email did not arrive, check spam, then open a ticket — we can resend or reset instantly.

Windows

1. Press Win + R, type mstsc, press Enter.
2. Enter your.server.ip (or your.server.ip:53389 if you changed the port).
3. Click Show Options → Local Resources to enable clipboard or drive sharing if you need it.
4. Connect, enter the username and password, and accept the certificate warning — it is self-signed by default, which is expected.

macOS

Install Windows App (formerly Microsoft Remote Desktop) from the Mac App Store. Add a PC, enter the IP, add your credentials, and set the display to "Fit to window" with "Optimize for Retina displays" off if the session feels heavy.

Linux

sudo apt install freerdp2-x11
xfreerdp /v:your.server.ip /u:Administrator /p:'yourpassword' \
         /dynamic-resolution /gfx:AVC444 /clipboard /cert:ignore

Remmina is a good graphical alternative and uses the same FreeRDP backend.

Android / iOS

Use the official Windows App from Google Play or the App Store. On a phone, enable the touch pointer mode — direct touch is unusable for anything with small controls.

First things to do after connecting

1. Change the password we emailed you. It travelled by email; treat it as compromised.
2. Run Windows Update once and reboot.
3. Move RDP off port 3389 and restrict it to your IP — see our hardening checklist.