--- canonical: "https://rdpforge.com/kb" updated: "2026-09-25" brand: "RDPForge" title: "Knowledge base" --- # Knowledge base Prepare access, configuration and support information for your service. For a requirement specific to your order, [tell us](https://rdpforge.com/contact) with the relevant service details. 13 articles across 6 categories — browse below ## Start here [1 Ordering without an identity-document upload Updated Sep 2026](https://rdpforge.com/kb/ordering-anonymously) [2 Connect to your Windows RDP service Updated Sep 2026](https://rdpforge.com/kb/connecting-to-your-windows-rdp) [3 Connect to a Linux VPS with SSH Updated Sep 2026](https://rdpforge.com/kb/connecting-to-linux-vps-ssh) [4 Plan a change to the RDP listening port Updated Sep 2026](https://rdpforge.com/kb/change-rdp-port) ## Getting started Purchase without an ID upload, first access and service information. 5 [Ordering without an identity-document upload Choose the prepaid service, provide a working email and pay the exact crypto invoice. Sep 2026](https://rdpforge.com/kb/ordering-anonymously) [Connect to your Windows RDP service Use the delivered server address and account credentials with a compatible Remote Desktop client. Sep 2026](https://rdpforge.com/kb/connecting-to-your-windows-rdp) [Connect to a Linux VPS with SSH Use the assigned address and the authentication method selected for your Linux service. Sep 2026](https://rdpforge.com/kb/connecting-to-linux-vps-ssh) [Prepare for an operating-system reinstall Back up your data, confirm the image and review any licence charge before rebuilding. Sep 2026](https://rdpforge.com/kb/reinstall-operating-system) [Choose backups and snapshots for your VPS Plan recoverable copies independently of the running instance and review the option cost. Sep 2026](https://rdpforge.com/kb/backups-and-snapshots) ## Windows RDP configuration, users, licensing, updates. 2 [Plan a change to the RDP listening port Keep a recovery path, configure access rules and test before ending your current session. Sep 2026](https://rdpforge.com/kb/change-rdp-port) [Multi-user Windows RDP: capacity and access licences Plan Windows Remote Desktop Services licensing separately from server resources. Sep 2026](https://rdpforge.com/kb/allow-multiple-rdp-sessions) ## Linux SSH, firewalls, panels, custom images. 1 [Plan Docker on a Linux VPS Check distribution compatibility, resources, network access and recovery for your containers. Sep 2026](https://rdpforge.com/kb/install-docker-on-vps) ## Networking IPs, rDNS, ports, DDoS, routing. 2 [Request or update reverse DNS Choose a hostname for your assigned address and check the related forward DNS. Sep 2026](https://rdpforge.com/kb/set-up-reverse-dns) [Add IPv4 capacity to your server order Review the quantity, full-term cost and availability before adding an address. Sep 2026](https://rdpforge.com/kb/add-additional-ipv4) ## Billing Invoices, crypto payments, renewals, refunds. 2 [Pay an RDPForge invoice with the correct crypto network Use the invoice asset, address, amount and quote validity; payments are verified automatically. Sep 2026](https://rdpforge.com/kb/paying-an-invoice-with-crypto) [Request a refund under the first-plan guarantee Check the 72-hour window from delivery, exclusions and refund valuation before submitting a request. Sep 2026](https://rdpforge.com/kb/refund-policy-how-to-request) ## Troubleshooting When something is not behaving. 1 [Check an unreachable RDP or VPS service Collect the service state, connection details and recent changes before contacting support. Sep 2026](https://rdpforge.com/kb/server-is-unreachable-checklist) ## Cannot find it? Include the service reference, relevant error and timing. Do not send passwords or private keys. [Open a ticket](https://rdpforge.com/contact) [Read the FAQ](https://rdpforge.com/faq)